Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly, including name, email address, and payment details during registration and purchases. We also automatically collect browsing data, IP addresses, and device information to improve our services and security.
2. How We Use Your Information
Your information is used to process transactions, deliver products, send order confirmations, provide customer support, improve our services, and send promotional communications (with your consent). We do not sell or rent your personal information to third parties.
3. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, secure data storage, and regular security audits. Payment processing is handled by PCI-compliant providers. We never store complete payment card information on our servers.
4. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.
5. Third-Party Services
We use trusted third-party services for payment processing, analytics, and customer support. These providers are bound by confidentiality agreements and data protection obligations. They only access information necessary to provide their services.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can opt out of marketing communications at any time. To exercise these rights, contact support@frostmarket.com with your registered email address.
7. Data Retention
We retain your account information while your account is active. Transaction records are kept for legal compliance and dispute resolution. When you delete your account, we remove personally identifiable information within 30 days, while retaining anonymized analytics.
8. Children's Privacy
Frost Market is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
9. International Data Transfers
Your data may be transferred to servers in different countries. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable data protection laws.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or requests, contact us at support@frostmarket.com.